Licenced IAP2 Australasia Trainers

IAP2 Australasia pride ourselves on having trainers that have extensive backgrounds in training and engagement. All trainers have completed an extensive Engagement Trainer Program before becoming licensed to deliver IAP2 Australasia training.

The trainers will work hard at providing the best possible learning outcomes for all our participants.

Donna Bevan

After graduating from university, Donna worked as Senior Training Consultant at the Centre for Community Welfare Training, child protection consultant for Association of Children and Welfare Agencies and Executive Officer of a youth peak organisation before establishing Connect Consulting in 1993.

Donna works with human service agencies to develop the strategy, service design, structure, workforce and practice that supports agencies to deliver person-centred outcomes.

Donna’s courses – Safe Home Visiting (1 day) and Best Practice in Home Visiting (3 days) – have been used by more than 100 agencies across New South Wales and the ACT to improve practice, staff engagement and safety.

Donna is a director of the Ella Centre, and joined the IAP2A training team in 2014 where she was a member of the Working Party to develop Engagement Evaluation.


BA (SocSc)
Cert IV Assess& Workplace Training
Executive Certificate in Positive Psychology Coaching

Donna Delivers

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Confilct in Engagement
  • Engagement Facilitation
Julie Boucher

After graduating from the University of Waikato as a planner, Julie worked within consultancy for approximately 12 years primarily across the transport, telecommunications and education sectors. During this time she moved into Project Management of infrastructure projects, where she could clearly see the impact of good engagement on project decision making and outcomes.

Julie moved to North Queensland to expand her project management experience and became involved in Social Impact Assessment, undertaking engagement on projects from a state-wide level, through to working with small regional communities.

Having worked on projects from large urban areas to remote regional communities with people from a range of backgrounds and cultures, Julie has a strong understanding of the challenges of engaging with diverse communities.


Post Graduate Diploma Resource and Environmental Planning, U Waikaito (1995), Masters Social Science (Geography), U Waikato (1994)
B Soc Sc (Geography), U Waikato (1991)
Project Management Professional, 2005

Julie delivers:

  • Engagement Essentials


Lucy Cole-Edelstein

Lucy is an industry leader in community engagement and facilitation and has been training in these fields for over 30 years. She brings to her IAP2 Engagement Certificate training unparalleled experience in hands-on engagement in the environment, planning, transport, infrastructure, development, policy and strategic planning sectors. Lucy has worked in government, the not-for-profit and the private sectors and offers students the opportunity to explore innovative solutions to robust planning for effective community engagement. Training is one of her favourite professional activities and she brings energy, enthusiasm and a sense of fun to her courses which always focus on practical skills and outcomes.



Lucy Delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Confilct in Engagement
  • Engagement Facilitation
  • Engagement Evaluation
  • Engaging with Influence
Helen Christensen
Helen has been delivering IAP2 Australasia training since 2014 and is a current director on the Australasian board. She has over 10 years’ experience across local government, state government and the private sector. She is currently based at University of Technology Sydney’s Institute for Public Policy and Governance which incorporates the Centre for Local Government. Helen works as an Associate with the Institute and is a PhD candidate looking at how community engagement is being practiced and is professionalising in local government.



Helen specialises in:

  • Design, planning and facilitation of engagement processes
  • Organisational capacity building and training
  • Social and community planning
  • Research

Projects she has led include:

  • Deliberative community panels for local governments
  • Design and facilitation of multi-method engagement processes
  • Design and facilitation of a number of internal and external workshops and reference groups
  • Co-creation of engagement strategies, frameworks and policies

At the core of all of Helen’s work is a passion for democracy and a belief in the power of participation. She enjoys meeting new people and seeing what she can learn from them. Her training and facilitation style is energetic as well as clear and focused with a couple of jokes thrown in because she can’t help herself.

Helen doesn’t have any spare time to enjoy any hobbies at the moment but once her PhD is finished she plans to do some travel, catch some live music, eat at all the fabulous restaurants in Melbourne with her friends and read books for pleasure!


Bachelor of Arts (Humanities), Queensland University of Technology
Bachelor of Education (Secondary), Queensland University of Technology
Masters of Development Practice (Social Planning), University of Queensland
Certificate IV in Training and Assessment, RMIT
IAP2 International Certificate of Public Participation
IAP2 Australasia Certificate of Community Engagement

Helen delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Conflict in Engagement
Martin de los Rios

Martin has been an IAP2 Australasia licensed trainer since 2016. He has two young kids and is a keen surfer and mountaineer.

Through his consulting practice, Martin provides a unique combination of skills as an engagement professional, social planner and project manager with an engineering background. He has a diverse range of experiences and qualifications. Martin has worked in the community engagement field for the last 13 years. He previously worked for local governments and a large global consulting firm.

Martin brings a multicultural perspective to his work and has two Australian qualifications: a Master of Environment specialising in Development Studies and a Master in Project Management specialising in Social Planning. He has a strong reputation for designing and delivering community engagement, conflict resolution using a method called Deep Democracy, coaching, training, and facilitating group processes.

He works for a diverse range of clients including the private and NGO sectors, and different levels of government around the country. Some projects delivered by Martin include:

  • Comprehensive engagement process including a citizen’s jury to develop a key strategic plan, Ross House Association.
  • Community engagement strategy, policy, guidelines and organizational change framework for government organisations in Victoria (some clients include City of Melbourne and City of Casey).
  • Training and advice on program design and monitoring and evaluation to NGOs in the Federal Tackling Indigenous Smoking program
  • Stakeholder engagement for a Marine Education Centre
  • Stakeholder engagement for strategic service reviews
  • Facilitating a key workshop with a range of senior government advisors on environmental justice, EPA Victoria.
  • First participatory budget in Victoria- City of Darebin
  • Improving the community engagement capacity of member states in the Asia-Pacific region, United Nations Economic and Social Commission for Asia and the Pacific.

Martin delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Engagement Facilitation
  • Engagement Evaluation
Michelle Feenan

With a background in Human Services at an operational and policy level, Michelle then moved into the local government sector working in community and cultural development, facility development and strategic planning/policy roles for local councils in North Queensland and SE Queensland.

Michelle launched her consultancy in 2005 and specialises in community engagement design, community engagement training and facilitation for a diverse group of sectors including local and state governments.

Michelle has been a licensed trainer since 2007 with IAP2 and in 2014 was one of the curriculum leaders for IAP2Australasia’s Certificate in Engagement and has expanded her portfolio to deliver most of the current IAP2 courses.  She is active with IAP2 in a number of other areas including the Trainer Recruitment Assessment Panel and the Marketing Advisory Group.


BAHons JCU 1983

Michelle Delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Conflict in Engagement
  • Engaging with Influence
Rob Gravestocks

After graduating from the University of Melbourne Rob worked in education administration before beginning his engagement career as Communications and Engagement Manager at the University of Technology Sydney in 2004. In 2012 he became the Business Development Manager for IAP2 Australasia.In 2015 he moved back to the University sector as a postgraduate tutor and guest lecture before joining Articulous Consulting as a project manager specialising what he calls ‘dirty work’ – remediation, waste, and contaminated land projects – as well as facilitating community session for councils and State Government Departments.

In the last two years he has project managed the development of an online evaluation tool for Engagement Professionals (Engagement Hub).

Apart from his role as business development manager for IAP2A, he has been a member since 2015.


B Planning & Design UMelb
Adv Dip Planning & Sustainability Albury Wodonga TAFE

Rob delivers:

  • Engagement Essentials
  • Online Engagement
Keith Greaves

Keith trained as a Science in Society Facilitator (Bed Technology, MSc Communications – University of London) and spent 12 years with the Science Museum in London connecting scientists and the public to have dynamic conversations around significant dilemmas in our society. This work created opportunities to spend time in various countries, such as Azerbaijan and Syria. Seeing first hand some real-life challenges that people addressed in their day-to-day life, prompted Keith to foster a more relaxed approach to having conversations around  topics.Keith co-founded MosaicLab in 2013 and has worked on high-level engagement projects such as the City of Melbourne Ten Year Financial Plan – People’s Panel; VicHealth’s Citizen Jury on obesity; Extensive COAG projects in response to the Hazelwood Mine Inquiries; Top 6 Environmental Programs for EPA Victoria; Strategic planning and conference work for Regional Development Australia; The Future of Childcare Services at City of Bayside; The Mornington Peninsula Shire ‘Let’s Talk Waste’ forums and numerous local area planning strategies across Canberra and Victoria.

Keith is currently an ambassador and licensed trainer for IAP2 Australasia. He spends between 10 to 15% of his time traveling around Australia and New Zealand training a broad range of organisations in IAP2 engagement practices.


BEd Hons (Design and Technology), University of Greenwich (1994)
PGDIp, Science Communication, University of London (1997)

Keith delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Conflict in Engagement
Kate Henderson

Kate started her career as a researcher at Macquarie University, Sydney exploring public participation in decision making in the field of sustainable development. She went on to work as a community engagement adviser and facilitator at the Victorian Department of Sustainability and Environment and then a community engagement adviser for the City of Melbourne. She is now working as a consultant facilitator and trainer with MosaicLab.

Over her career Kate has had a passion for deliberative democracy (deliberative engagement) and has now been involved in over 10 citizens’s juries or panel processes, of which she has either designed, project managed or facilitated.

She was part of the City of Melbourne team that won the International and Australasian IAP2 Organisation of the Year Award for Public Engagement (2014), as well as the Victorian John Jago Good Governance Awards for the project  – 10 Year Financial Plan: People’s Panel.

In 2015, Kate was a judge of the Australasian IAP2A Core Values Award and has been on the board of IAP2 Australasia since 2017.


BA(UQ),  MSus Dev(MacqU), Grad Cert Dialogue, Deliberation & Public Engagement (USyd)

Kate delivers:

  • Engagement Essentials
Darren Keenan

Darren has extensive and broad sector experience in community engagement, including managing the Practice and Professional Development portfolios at IAP2 Australasia. From his roles in local government, health, education, NFP and community sectors, along with his consulting practice (Practical Consulting Group), Darren has observed the changing practice of community engagement through many lenses.

Engagement experiences include projects involving community capacity building, the arts, sports and recreation, health, agriculture, viticulture, transportation, renewable-energy, public infrastructure, planning and member-based organisations. He is a passionate community member, holding several leadership roles in his community, and very much understanding the importance of quality community engagement.

Darren works across Australia and New Zealand as an engagement practitioner, trainer, facilitator, mentor (for IAP2A) and consultant. Darren especially likes to work on developing and implementing organisational strategy and change programs, truly bringing about positive change for organisations and people.


IAP2A Advanced Certificate in Engagement
IAP2A Certificate in Engagement
IAP2 Certificate in Public Participation
Bachelor of Applied Science (Computer Information)
Certificate IV in Training and Assessment
Justice of the Peace for South Australia

Darren delivers:

  • Engagement Essentials
Grace Leotta

Grace has been delivering IAP2 Australasia training since 2016, and delivering engagement training for over 20 years. She served on the IAP2 Australasia Board from 2001- 2003.

She has experience with Appreciative Inquiry, design thinking, adaptive leadership, World Café, Technology of Participation (ToP), and asset/strength based community development approaches.

She also has experience in inclusive engagement including with Aboriginal and Torres Strait Islander communities, people from culturally and linguistically diverse backgrounds, and people with disability.

Grace specialises in the following areas:

  • Planning including organisational strategic planning and community planning
  • Organisational development and change management
  • Collaboration and partnerships
  • Evaluation and review
  • Community/consumer participation

She has worked on designing and facilitating:

  • Community engagement for organisational and community strategic planning for various organisations
  • A Citizens’ Jury for local government
  • Cross sector Thought Leadership Forums to develop strategies for collaborative and innovative local solutions for state government

Grace enjoys creating an environment and that mirrors the environment necessary of effective collaboration – respectful dialogue and deliberation, and facilitating learning through discussion, application of concepts to real work projects and situations, and sharing of experience and good practice.

When Grace isn’t working she likes enjoys the arts – theatre, music, art, literature.


Masters in Management (Community), University of Technology Sydney
Graduate Certificate in Experiential Learning (Adult Education), University of Technology Sydney
Bachelor of Social Studies, University of Sydney
Certificate in Engagement, International Association for Public Participation (IAP2) Australasia
Certificate in Professional Facilitation, International Association of Facilitators (IAF) – Certified Professional Facilitator (CPF)
Certificate IV in Training and Assessment (TAE), Plenty Training
Certificate in Public Participation, IAP2
Certificate IV in Assessment and Workplace Training, Centre for Community Welfare Training (CCWT)
Certificate in Business Management, Australian Institute of Management (AIM).

Grace has also undertaken recent professional development in Adaptive Leadership (leadership and change) at the Harvard Kennedy School, Harvard University, USA, design thinking and innovation, Appreciative Inquiry, action Learning, brokering partnerships, Art of Hosting, facilitating Social Labs, Collective Impact, and Organisational Resilience.

Grace delivers:

  • Engagement Essentials
  • Engagement Design
  • Engagement Methods
  • Engagement Evaluation
  • Engagement Facilitation
Joel Levin

Joel has been delivering IAP2 Australasia training since 2010. He enjoys meeting people and talking engagement. Joel loves learning from training participants and exploring all things engagement.

He has worked on notable projects such as the National Oral Health Plan, Engagement for the 2030 Agenda (United Nations), State Humanitarians Entrant Strategic Plan and the Nuclear juries South Australia. Born and living in Perth Western Australia, married, two teenage kids, dog and under-utilised guitar.

He loves writing and exploring more philosophical elements of life. Board member of local women’s refuge and he was the founding coordinator for IAP2 in Western Australia, and IAP2 Board member and is currently an IAP2 Ambassador.

Joel specialises in:

  • Design and facilitating engagement processes (in organisation or externally)
  • Helping organisations to evaluate engagement and develop their engagement frameworks and systems
  • Training others in engagement
  • Surveys and social research


IAP2 Australasia Certificate of Community Engagement
IAP2 International Certificate of Public participation
Diploma Workplace Training and Assessment
Certificate IV Training and Assessment
Graduate – Australian Institute of Company Directors
Master Practitioner – Neuro Linguistic Programming
Post Grad Studies- Advanced Counselling Skills
Diploma Applied Science

Joel delivers:

  • Engagement Essentials
  • Engagement Design
  • Engagement Methods
  • Conflict in Engagement
  • Strategies for dealing with emotion and outrage (formerly Emotion Outrage and Public Participation)
Nichola Mendleson

After graduating from the University, Nicola worked in communications roles which have developed into an engagement practice over the 30 years.Nicola enjoys community development work that is results-driven. Two key projects have been the strategy at Auburn High School (Victoria) to build local community support and student numbers quickly. The new school launched with 30% increased enrolments and numbers have built each year by over 25%. The second project, from 2015-2017, involved the North McKinnon and Heatherdale Bayswater Projects (Railway Crossing Authority) to improve engagement with traders over the construction period. This approach was applied to other crossing projects.

Nicola is active on IAP2A’s Victoria Committee, and won two 1998 ‘Pitch for the Practice’ projects that involved setting up Communities of Practice (separate infrastructure, environment and sustainability groups) and Mentoring.


B Psych
M Business
Cert IV Training & Assessment

Nichola delivers:

  • Engagement Essentials
Chris Mene

Chris has been delivering IAP2 Australasia training since May 2016.  He is a member of IAP2 Australasia and an enthusiastic supporter.

When asked what he loves most about training, he said “He Tangata – The people! I’m super curious about how people and groups think and act. I love the challenge of connecting engagement training with participants diverse realities. It’s a privilege to share good and emerging practice with engagement practitioner colleagues around Australia, New Zealand and the South Pacific. I’m particularly interested in cross-cultural and intergenerational engagement.”

He has worked with local and central government, third sector (non-governmental organisations), Iwi, Pacific Peoples, Schools, faith-based and philanthropic organisations. When he’s not working he is hanging out with middle aged men playing semi social sport and pretending they’re in their 20’s! They call it the Fat Boys Club and its based on the Pooh Bear philosophy where they do their exercise so that we can eat more honey…


  • NZ Institute of Directors: Member
  • IAP2 Australasia: Member
  • Advanced Diploma in Executive Management – New Zealand Institute of Management (NZIM) Canterbury.
  • Diploma in Executive Management – NZIM Canterbury
  • Diploma in Policing – Victoria University
  • Certificate ‘Making Good Decisions Programme’ – University of Auckland with Ministry for the Environment / Local Government New Zealand
  • Certificate in Law Related Education – University of Waikato

Chris delivers:

  • Engagement Essentials
  • Engagement Design
  • Engagement Methods
  • Engagement Evaluation
  • Engagement Facilitation
Anne Pattillo

Anne is the founder and co-director of pattillo. She leads a team of specialised consultants on projects for some of the most dynamic organisations in New Zealand and Australia.With over 25 year’s facilitation, engagement and consulting experience, ranging from health to infrastructure and for public and private sectors, she is recognised as an international leader in engagement and participation.

Anne is also recognised for her work as a leader for the International Association of Public Participation (IAP2), including taking a central role in the design of the current IAP2 contemporary engagement frameworks and training.

Anne has been an IAP2 Trainer internationally and in Australasia since 2005 and a previous board member.

Anne delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Conflict in Engagement
Alice Sherring

Winner of two IAP2 Core Value Awards, Alice has over a decade of local government experience, leading a city council’s community engagement program for more than two years. As an urban and regional planner, Alice has delivered stakeholder engagement training to more than 400 practitioners from all levels of government, health, mining, infrastructure, community and emergency services sectors.

Alice has developed a respect for public participation in her work across major projects including: large scale greenfield development, urban-infill projects, community planning, master planning, local laws, policy and strategy development. Alice facilitated a range of large scale community participation and organisational engagement initiatives in Australia, before relocating to Portland.

A contemporary artist, in her spare time you’ll find Alice in front of with a canvas with a paintbrush in hand, or enjoying the nearest ski slope.

Environmental Science and Urban and Environmental Planning with qualifications in Management and Training

Alice delivers:

  • Engagement Essentials
  • Engagement Methods
  • Engagement Design
  • Conflict in Engagement