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Foundations in Public Participation

The IAP2 Foundations in Public Participation was developed in 1999 and updated in 2016 for Public Participation (P2) practitioners internationally, using international terminology, case studies and concepts.

The course is divided into two modules, each focusing on one of the two major phases of public participation, planning and techniques.

Foundations in Public Participation provides a curriculum that brings together ideas and best practices from practitioners in the field, in a format where participants can explore their own unique public participation challenges with IAP2 instructors and peers.


Based on the 3 Foundations (effective P2 is valued based, decision oriented and goals driven) and supporting concepts (Core Values of P2, Code of Ethics and the IAP2 Spectrum), while providing a broad-based understanding of how public participation works across the world.

P2 Techniques described:

  • IAP2 Toolbox contains:
    • 20 Techniques to share information
    • 10 Techniques to collect and compile input
    • 27 Techniques to bring people together
  • Tip sheets describe in detail:
    • 21 Techniques

Learning objectives

  • Define P2 and understand values, risks and benefits
  • Integrate P2 into decision-making
  • Design, deliver and evaluate P2 plans
  • Select appropriate P2 techniques that align with P2 objectives
  • Explores organisation-led engagement


Divided into two modules over five training days, each focusing on one of the two major phases of public participation, planning and techniques.


Pre-requisite Core

Planning for Effective Public Participation (3 Days)

Followed by

Techniques for Effective Public Participation (2 Days)



Who should attend

Suitable for the emerging P2 practitioner or anyone involved in public participation and community engagement projects in government, corporations, utilities, environmental agencies, community organisations and universities who would like to understand public participation/community engagement in an International context.

Upon completion

Participants receive a certificate of completion from IAP2 International.

Training dates

Trainer profiles

Tanya Burdett

Tanya Burdett

Tanya, Director of Essential Planning (UK) and Burdett Associates (Australia) holds the following Accreditations: 

  • Registered Planner, Planning Institute of Australia  
  • PhD Candidate and Tutor, University of Melbourne 
  • Masters in Environmental Studies (First Class Honours), University of Melbourne  
  • Bachelor of Applied Science (Planning) (Distinctions), Royal Melbourne Institute of Technology, Australia 

Throughout her 26+ year career Tanya has been involved in over 200 projects, from large scale infrastructure programs and projects such as High Speed Rail in the UK, state-government level engagement programs such as the Victorian Infrastructure Strategy Victoria and Level Crossing Removal Projects, to smaller development applications and strategic planning assignments throughout the UK and Asia-Pacific region.  Tanya is skilled in:  

  • community engagement, training, facilitation and capacity building  
  • impact assessment, strategic environmental assessment and sustainability appraisal 
  • strategic urban and regional planning, research and analysis.  

Since 2009/10, Tanya has delivered IAP2 training to 500+ participants from over 65 countries. Involved with IAP2 since helping to establish the Victorian division of the Australasian Chapter of IAP2 in 2003, and the IAP2 UK & Ireland Affiliate over 2004-10, Tanya has delivered IAP2 training and other capacity building activities in the UK, Belgium, Ireland, Italy, Hungary, Malta, Poland, Portugal, Ghana, South Africa, Yemen, Indonesia, Kazakhstan, Mongolia, China and Australia, and has worked on a range of projects throughout the UK, Australia, India, Malaysia, the Philippines, Singapore, Vietnam, and Western Samoa.   

 Tanya has delivered IAP2 training online extensively since mid-2020 in conjunction with PlanCom and UTS; the Planning Institute of Australia; and for the Commonwealth Secretariat for the Blue Charter program which included training across 2 different timezones, for 45 people from 19 Commonwealth countries.   


Barbara Chappell

Barbara Chappell

Barbara is an experienced community engagement practitioner living & working in South Australia with an IAP2 license to train participants in public participation & emotion/outrage management; and she holds a Masters of Conflict Management. She is the author of the SA Local Government Association Community Engagement Handbook.Barbara completed post graduate studies in Dialogue, Deliberation and Public Engagement (DDPE) through the Fielding Graduate University USA in 2010 to increase her knowledge & her abilities to contribute to the improvement of public participation and facilitation across South Australia. Barbara was granted an Internship for the 2013/14 DDPE program at Kansas State University.

A significant outcome of Barbara’s studies with the DDPE Program was the establishment of the Australian Community Engagement Foundation of which the key objectives are to provide access for all to education in the practice of community engagement; & to provide pro-bono support to not-for-profit groups & organisations such as the homelessness sector and social enterprise set ups.

Affiliations include: IAP2 International; National Coalition for Dialogue and Deliberation, Cordinated Management of Meaning Institute; IAP2 Training Advisory Committee; Jeder Institute; CoastFM 88.7.

Sample of recent projects: Facilitator of Adelaide City Council Community Leaders Program 2016 – 2017; Analysis of social research data for local councils; Facilitation of strategic planning process for Health Consumer Alliance South Australia; Delivery of facilitation training and mentoring to staff at the Rural City of Murray Bridge, City of Unley, Department of State.

Development and Department of Premier and Cabinet; Facilitation of public housing residents meetings as part of the transition of tenancy from Housing SA to Junction Australia.


  • Master of Conflict Management Uni SA
  • Licensed International Association for Public Participation (IAP2)Program & Emotion Outrage Course
  • Post Graduate Certificate in Dialogue, Deliberation and Public Engagement Fielding Graduate Uni (USA)
  • Certificate IV in Workplace Training and Assessment
  • Results Based Accountability (RBA) Trainer
  • Communities & Group Skills and Facilitation Training
  • Leading Edge Alternative Dispute Resolution Mediation (LEADR)
  • Diploma Human Resource Management, TAFE
Margaret Harvie

Margaret Harvie

Margaret provides community engagement services to government and the private sector as a Director of PlanCom Consulting. She is a planner with passion for ensuring that the public has the opportunity to contribute and influence decision making. One aspect of the training she enjoys is the application of project management frameworks and structure to community engagement planning and delivery.

Margaret became a trainer for IAP2’s international certificate in 2008 and the Strategies for Dealing with Emotion and Outrage training course in 2010. She is an Associate at the University of Technology Sydney (UTS) – Institute for Public Policy and Governance where IAP2 training is offered with the opportunity for accreditation as a university subject.

Over her time as a trainer she has enjoyed delivering the course across Australia and New Zealand and has trained in the USA. For four years she regularly travelled to Singapore to deliver IAP2 courses to Singapore civil servants.

She has led engagement teams for SKM (now Jacobs), GHD and Manidis Roberts (now RPS).

As a practitioner, she has been involved in engaging the public through construction, environmental impact assessment, design and policy development. She is currently assisting the New South Wales Department of Planning and Environment with the development of guides, in particular for proponents to improve their delivery of community engagement in Environmental Impact Assessment. She is currently the Chair of the Community Consultative Committee for the Grafton Correctional Centre.

She has also been involved in rail, road and port infrastructure, dams, power stations, wind farms, paper mills, waste facilities, sewage treatment plants, substations and power lines.

John Ross

John Ross

John has more than 25 years’ experience in the design and implementation of public participation programs for large and complex projects. He leads teams involved with major projects that plan for the involvement of the public in construction, impact assessment and submission processes. John has worked with large and small organisations reviewing their existing community consultation policies and guidelines and customising capacity building at all levels with their organisations. This ensures that they have the best possible chance to achieve positive and effective outcomes.

Having worked in the public, private and not-for-profit sectors I have been in your shoes and faced the problems that you’re facing with working effectively with stakeholders and the wider community. Feedback from his clients all acknowledge that they can now execute practical, doable solutions.

He has been a licensed trainer with IAP2 since 2007 delivering the newly revamped IAP2 Foundations program, and Public Participation for Decision Makers program.

From 2013 and 2014, John was a member of the IAP2 Trainers Advisory Committee and actively participates in his member Affiliate initiatives.

He is the founder of Taking Action Pty Ltd and lives in Sydney, Australia.

Outside of work, he is a volunteer fire fighter with NSW Fire and Rescue.

Qualifications and Affiliations:

  • Master of Business Administration (MBA)
  • Certificate IV in Training and Assessment
  • Certificate in Public Participation
  • Member of the International Association for Public Participation (IAP2)
  • Licensed internal trainer for Public Participation (IAP2)
  • Member of the Australian Institute of Training and Development (AITD)
  • Member of the Lucas Heights Community Advisory Committee (CAC)

Strategies for Dealing with Opposition and Outrage in Public Participation (previously called Emotion, Outrage and Public Participation)

This course is based on the work of Dr. Peter Sandman, combined with the International Association for Public Participation’s core concepts for meaningful and effective public participation. The development of the course represents a partnership with Dr. Sandman and IAP2.

The course brings together the collective knowledge and experience of outrage management as taught by Peter and public participation as practiced by IAP2. This course is highly interactive and uses a range of adult education methods including using case studies, video clips of Peter, tools and techniques used in public participation, times for personal reflection, group discussion and application of strategies. All participants receive a learning journal to record their reflections and insights and to note what is important for their work.

This is not a lecture style learning opportunity – it is applied and discursive – using the material participants bring from their own practice as well as the prepared content that the trainer will deliver. There is a short pre and post training survey as part of the course to assist the trainer and the participant to prepare and keep learning from the course. On completion of the two days training and the post training survey participants are entilted to receive a certificate of attendance.

In these challenging times of environmental, health, cultural, economic and social changes this is a course that will enhance your practice, support your clients and equip you to think about and learn how to apply behaviours that will enhance quality public participation outcomes where communities are emotional or outraged and therefore not yet at the place where they can fully participate in a public engagement process. This course will help you plan for those type of circumstances.

During this two-day course, you will discover:

  • Six practical strategies for managing outrage
  • New behaviours that you can apply immediately
  • A new way of thinking and analysing outrage
  • New ways to plan and implement public participation projects were people are outraged

This class is designed to help you:

  • Link meaningful and best practices for public participation with outrage and emotion
  • Understand the principles and concepts of both and how they can work together
  • Understand the differences in the goals and ethics between public participation as practiced by IAP2 and outrage management
  • Develop a common understanding of the foundational concepts and definitions
  • Understand strategies for assessing and addressing outrage and how to plan for it in your public participation program
  • Fully participate in the training
  • Express your specific learning needs and give you time to to translate that into practice


Further information: http://www.iap2.org/?page=outrage

IAP2 Australasia also organises training opportunities for this module. For more information contact training@iap2.org.au.