Wednesday 10 July

Not Just Dragons: a model for inclusive engagement with communities of colour

This session is presenting one of the session presentations from the 2018 IAP2 North American Conference, that attendees told us would make a good learning webinar. In this, Miranda Eng, senior consultant at Context research, will share recent collaborative work with community members from Vancouver’s Chinatown to co-create a model to guide culturally respectful planning and design of engagement processes.

Engaging cultural communities is crucial yet complex. When public processes have failed to be inclusive, we’ve seen civic distrust and a loss of community support for projects and plans. So what can inclusive engagement in cultural communities look like? How might we go beyond platitudes of ‘diversity and inclusion’? How might some tactics that we typically rely on be considered disrespectful?

IAP2 Australasia members watch the webinar here


Wednesday 12 June

Engaging the Rumour Mill

In this session, Carrie McIntosh, Manager of Community Engagement at the BC Ferry Corporation, reprises her session from the 2018 IAP2 North American Conference on getting to know and work with close-knit communities.

These communities, geographic and otherwise, have their own culture, one that doesn’t always make engagement a simple task. Information moves easily but isn’t easily controlled, vocal minorities can easily dominate conversation, and clients who have seen it all before can quickly lose heart.

Carrie’s session explores five key lessons learned from working with small communities on BC’s west coast. From closed Facebook groups that house rampant rumour mills, to client frustration that threatens to derail well-intentioned strategies, this session explores them all with a dose of humour. Participants will walk away with a list of practical steps they can take to create meaningful engagement outcomes for their clients and the communities they serve.

This session critically examines the underpinning theory and systemic barriers that continue to exclude youth participation, resulting in civic disengagement, lack of trust, and significant missed opportunities. By analysing case studies and sharing best practices, techniques, and tools, we hope to empower engagement practitioners to re-imagine and redesign their youth engagement practices.

IAP2 Australasia members watch the webinar here


Wednesday 15 May

Youth Shaping Cities

In an era where citizens are increasingly empowered to shape their cities, youth are still overlooked, undervalued, and often included only as an afterthought. Even when engaged, youth inclusion and participation is often tokenistic and transactional. As a result, youth are the most untapped resource in addressing our cities’ sustainability challenges.

This session critically examines the underpinning theory and systemic barriers that continue to exclude youth participation, resulting in civic disengagement, lack of trust, and significant missed opportunities. By analysing case studies and sharing best practices, techniques, and tools, we hope to empower engagement practitioners to re-imagine and redesign their youth engagement practices.

 IAP2 Australasia members watch the webinar here


Thursday 11 April

Creating Communications and P2 Roadmaps

P2 and communications are closely related and yet not the same. Understanding the differences for these disciplines along with the overlaps can help us to do both more successfully. This webinar – a reprise from the session at the 2018 IAP2 North American Conference in September – looks at the way we design programs of communications and P2 that are truly integrated and play to the strengths of each discipline.

You’ll learn how to create a roadmap for your communications and P2 planning that illustrates how they come together and when they diverge. Walk away with a tool that you can use for your own practice to enhance both your P2 and communications practices.

IAP2 Australasia members watch the webinar here


Wednesday 13 March

Visual Engagement

Encouraging members of the public to take part in an engagement process is challenging. How do you provide them with the information they need to make an informed decision without bogging them down with data, policy and jargon? For that matter, how do you attract their attention in the first place?

The Visual Engagement Awards — a new Core Values Award presented by IAP2 Canada in conjunction with the Dazzling Notice Awards — rewards public entities which have made that extra effort to get people’s attention and make sure their many voices are heard. In 2018, the first awards went to the Region of Waterloo, Ontario, for its Biosolids Strategy, and the District of Squamish, BC, for its Official Community Plan Update.

IAP2 Australasia members watch the webinar here


Friday 22 February

Reconciliation and P2

Reconciliation between Indigenous and all Canadians is a frequent topic in news headlines, political speeches, and communities across the country. Through their 94 Calls to Action, the Truth and Reconciliation Commission offered a roadmap to Canadians on the way forward to a more inclusive, productive, and engaged society. So where do public participation professionals and the practice of P2 fit in this reconciliation journey? Indigenous Engagement specialists Teneya Gwin and Anne Harding explored the intersection between reconciliation and public participation.

IAP2 Australasia members watch the webinar here


Wednesday 13 February

Large-Scale P2 for Large-Scale Projects

Revamping an entire country’s criminal justice system … building an energy pipeline through 10 counties … huge scenarios with the potential to disrupt thousands – millions – of lives. In both cases, the proponents recognised the many ways people would be affected, and determined to engage the public at every stage, in order to achieve the best results all around.

In Canada, the Federal Department of Justice received over 10,000 contributions in a three-month period on the question, “How would you change our criminal justice system to better serve Canadians?” Two months after the public dialogue ended, the government announced a series of changes to the system that addressed some of the concerns raised in that dialogue.

IAP2 Australasia members watch the webinar here 


Saturday 26 January

Why are these people yelling at me?” Understanding Outrage & Opposition  

Are your projects failing to move forward  because of public opposition? Are you faced with an angry public at meetings? Is decision-making stalled because of polarized viewpoints?

Continuing to do the same thing over and over again expecting a different result isn’t helping. It’s time to understand what is triggering the outrage and opposition so you can work with it, address it and find new ways of moving forward.

IAP2 Australasia members watch the webinar here


Wednesday 9 January

Diversity and Inclusion

Some conversations are hard to have. Fear and discomfort build in your body and you avoid and procrastinate or pretend everything is fine. Sometimes you rush in with urgency, wanting to smooth things over, fix them, and make them better. Sometimes you go to battle stations, positioning the conversation so you have a higher chance of being on the “winning” side. None of this works. Instead, it usually makes a hard conversation harder; more divided, polarized, and disconnected from others. The more people involved, the harder the conversation can be. I believe that brave, honest conversations are how we solve the problems we face in our world – together.

IAP2 Australasia members watch the webinar here