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IAP2 Certificate Training Coffs Harbour - Module 2: Effective Communication for Public Participation

March 25, 2009

IAP2 Training Coffs Harbour - Module 2: Effective Communication for Public Participation

Date 25 March 2009
Venue TBA
Time 8.30am - 4.30pm (registration from 8.15am)
Cost $590.00 per person

The IAP2 Training Program offers a Certificate in Public Participation throughout Australasia, North America, Europe and Asia. Our trainers have worked with practitioners from around the world to develop practical tools that transcend national and cultural boundaries and are suitable for the most advanced practitioners through to those just starting out. 

This course will provide an overview of the communication skills used by public participation practitioners, this module focuses on how to prepare and present information as a key part of engaging communities.  At the conclusion of the course, students will have learned:

• The information needed to support effective public participation and how to communicate it
• Skills to listen in a way that demonstrates understanding and respect
• Attitudes and behaviours that give stakeholders confidence in the engagement process
• How to identify and write key messages and apply them in a range of communication tools
• How to gather, summarise and analyse feedback
• The principles of risk communication to avoid community outrage.

Note:  Planning for Effective Public Participation is a prerequisite for this module

The IAP2 Certificate in Public Participation consists of three courses:
• Course 1: Planning for Effective Public Participation (2 days)
• Course 2: Effective Communications for Public Participation (1 day)
• Course 3: Techniques for Effective Public Participation (2 days)

All three courses are presented in an experiential learning environment that provides students with the opportunity to explore their own public participation challenges with their instructor and peers. Interactive exercises and practical tips are used to enliven the theory and reference materials presented throughout each course and reinforce skills that participants can put to immediate use.  At the conclusion of each course, students will receive credit from IAP2 recognising the successful completion of that course. Upon completion of all three courses, students will be awarded a Certificate in Public Participation from IAP2 international.

To book, download the brochure below or register online.



  • Click here to download the 2009 Training Calendar and Registration (177Kb)


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